Diversity
We value, and learn from, the diversity of brand partners and associates
We want all our partners and associates to feel valued for their culture, skills and traits, and to know they can fulfill their ambition and succeed together. We want them to feel comfortable and enjoy being part of our company. We can’t be a great company unless we become more diverse and inclusive. It’s a tremendous business opportunity — because it enables us to use creativity and multiple perspectives to respond fast and effectively to customer needs.
We must promote diversity and inclusion in every aspect of our business and be accountable for measurable results. We must always look to improve recruiting, placing and retaining diverse associates and people of color, women and other diverse groups in senior leadership.
The spirit of diversity and inclusion doesn’t exist on a balance sheet. It lives in our hearts and minds, and most important, in our behaviors, including:
- Attracting and retaining a diverse work force.
- Making sure diverse candidates are part of the selection process for positions for which we’re responsible.
- Building diverse leaders by rotating them through jobs in a variety of functions and businesses to give them a broad view of the company.
- Seeking out diverse perspectives.
- Supporting the diversity of our associates, brand partners, customers and communities.
- Earning each other’s mutual trust.
- Getting outside ourselves and taking a clear, objective view of our behaviors — to see ourselves as others see us.
By making diversity a competitive advantage, we can make our company a better place to work, better understand our diverse customers’ needs, and give customers and communities outstanding service and deliver more value to our stockholders.
